Is ClassForKids Right for Your Club? Our Most Asked Questions, Answered

A clear, honest guide to the questions club owners ask when exploring kids activity booking software.

Choosing the right kids activity booking software can feel overwhelming, especially when you’re busy running classes and managing your business. Here at ClassForKids, we understand that and strive to be as transparent as possible to help you make a decision on if ClassForKids is right for you and your business.

In this guide, we'll walk you through the questions real questions club owners ask when evaluating systems like ClassForKids, giving you clarity on setup, parent onboarding, camp flexibility, payments and scalability.

Looking for an answer not covered below? Drop our team a message and they'll be happy to help!

How long does it take to get setup with ClassForKids? Is it easy to do?

Getting set up with ClassForKids is super easy and can be done in the timescale that works for you. Whether you need your system up and running within a week or even a day, we can make it happen. You’ll have support from our team every step of the way.‍‍

How easy is it for me to move parents across to the ClassForKids system?

Very easy! You’ll receive a booking link to send out to existing customers, along with templates that you can copy and paste, explaining everything parents will need to know about your new booking system. This is all done through the communication system you already use like WhatsApp or Email. It’s then really simple for parents to create an account, save their details and book and pay with the new system.

Can I test the system with my camp bookings before trying it with a full term and my full programme size?

Yes absolutely - it is very common for clubs to initially adopt our system with their camp bookings before introducing the system to their wider programme size. This also allows you to be able to get familiar with the system and build your confidence before rolling out across your club. You even get some added flexibility with our camps feature including individual day bookings, half days, early drop off and late pick up!

Does ClassForKids work for franchises and franchisees?

ClassForKids is one of the best options for franchises looking for booking software. As well as independent clubs of all sizes, we're delighted to work with some of the largest franchises in the UK to provide a stable and scalable platform for all of their businesses. We've even been known to build specific features just for them (and then rolled them out to our other customers!).

Can I use ClassForKids for both my year-round classes and one-off events and camps?

ClassForKids is a great option for clubs like yours. Most clubs usually keep their registers and booking to 12 week periods to make it easier to manage attendance and holidays. But with our re-run feature, it only takes a few minutes to set-up your new term dates.

We also support one-off events and camps with specialty features like late drop-offs and early pick-ups to support you no matter how you’d like to run your club!

Can I send emails and texts to parents with ClassForKids?

Yes! With the ClassForKids system you can send emails and texts to individuals, groups or classes, or even to everyone in your program. Communication has never been so easy.

Can I integrate the system with my website?

Absolutely. ClassForKids can be integrated with your website using a simple iFrame code, which we have a clear and easy-to-follow how-to guide for. Integrating our system allows parents to easily find your classes, view camps or events, book and pay for classes and see all relevant information in one place.

Can I send automated emails?

Automated emails are unfortunately a feature that we do not offer (yet!). Parents can still receive automated emails for booking and payment confirmations, but you can't send any other automated emails yourself.

What happens if I need to cancel a class?

Cancelling a class is easy to do with ClassForKids, it only takes a couple of clicks. You can then effortlessly communicate the cancellation with all parents associated with the class.

I don't always have reliable internet connection during classes, does ClassForKids work offline?

We know that many of our clubs like football clubs and swimming clubs run their classes in locations with patchy internet connection. That’s where our offline registers feature comes in! Our mobile registers can be saved and used offline, meaning immediate access to the necessary information when you need it.

Can I collect additional information from parents during registration?

Can my coaches and staff use the system and can I control what they can access?

You can have as many users across as many devices as you need at no additional cost. You can even give coaches or teachers a tailored register-only access. Coaches and other staff members can be set up to access specific registers and class details, while admins have access to all functionality including financial reporting and general feature settings. It's up to you how much you share!

How easy is it to refund a payment?

Refunding a payment to a parent is as easy as clicking a couple of buttons within the system. We also offer automated payment subscriptions meaning that the correct payment will be taken automatically on time every month which streamlines payment processes and reduces the occurrences of refunds.‍

Learn more about our handy payment features!

How will I know if someone hasn't paid?

If a parent has missed a payment they'll be highlighted in red on the class register. This will also be reflected in your financial analysis page. Need to send out a payment reminder by email or text? You can do this in a flash within the system.

Can I charge parents for products or one-off purchases?

Do you have a charge per payment?

There’s a small transaction fee for secure online payments, but how you handle it is completely up to you. You can easily absorb this fee into your own costs or pass it onto your parents. We are happy to help you figure out what makes sense for your business and talk you through the options.

We offer different payment options for parents, can you cater for this?

Yes we can! If you accept alternative payment methods such as bank transfers, cash or childcare vouchers, this information can be shown to parents when they are signing up. When we set up your system, you can input all your additional payment methods onto so parents know exactly what options they have when they go to book.

And there you have it! Those were the answers to our most frequently asked questions about setting up, our features and payments. If you have a question that hasn’t been answered in this blog, don’t hesitate to contact us. We’d be more than happy to help answer your questions!‍